Shipping policy
Shipping Policy
At Wide Open Motor Co., we work hard to get your order packed and on its way as quickly as possible.
Processing Time
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping
- Shipping rates are calculated at checkout based on your location and the items in your order.
- Once your order ships, you’ll receive a confirmation email with tracking information (when available).
Delivery Times
Estimated delivery times vary by carrier and destination, but most orders arrive within:
- Domestic (U.S.): 3–7 business days
- International shipping times vary depending on destination and customs processing.
Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We’ll work with the shipping carrier to help resolve the issue.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Questions?
If you have any questions about your order or shipping, feel free to contact us and we’ll be happy to help.
Thank you for supporting Wide Open Motor Co. We appreciate your business and look forward to getting your gear to you.